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TIM WHITMIRE
Associated Press
GREENSBORO - I stared at the computer screen, aghast.
I had just scored five out of a possible six points on
Criterion, a computer program designed to evaluate and grade
writing from college freshmen.
Criterion is the brainchild of Educational Testing Services,
the folks from Princeton, N.J., who brought you that
adolescent rite of passage the SAT and smash-hit sequels
such as the Graduate Record Examinations, or GRE.
Joining forces with ETS are the folks at N.C. A&T
University, a school in Greensboro known for its engineering
program and students who started the civil rights-era sit-in
movement.
What sets A&T apart from any number of universities and
community colleges across the country that are licensing
Criterion from ETS is the heavy commitment the school has
made to the program: Every incoming student has his writing
evaluated using Criterion, with access to the program
throughout their A&T career.
Through personal accounts, students can submit drafts of
papers to the Web-based program and get feedback on what
needs work. Professors can let the program grade a student’s
writing, freeing the professor to focus on content.
On this June day, A&T had been kind enough to give me a shot
at Criterion — and I failed.
OK, not failed, but come on. I write for a living, earning
my salary in large part by stringing together words for The
Associated Press.
I’ve written thousands of stories in my 13 years as a
journalist. This piece about gender roles probably wasn’t my
best work, but it should have been enough to get a 6 from a
computer calibrated to grade essays of incoming freshmen.
Hooked on Criterion
I looked around. A couple of those kids were still hanging
around the computer lab.Ashley Anderson, 18, had gotten a 3
on her essay. How’d she feel about it? “It was quick. I
liked that,” she said. “I think it said something about my
concept … that (gender roles) have changed over time.”
Robert Ussery, the A&T administrator who oversees
Criterion’s implementation on the campus, seemed amused by
my frustration. Either that, or he was proud that his pet
program had brought the AP correspondent to his knees.
He said A&T students have embraced computerized evaluation
of their writing.
“I think students today are different,” he explained.
“They’re wired for computers. They learn this way.”
High marks
When I spoke with Donna Hollenbach, a product manager at
ETS, on the telephone, she said ETS developed Criterion as
an aid to students and faculty.
She said Criterion uses “natural language processing” — an
offshoot of artificial intelligence — to analyze different
linguistic features in a piece of writing. ETS has spent the
past decade-plus refining the program, which merges analysis
and constructive feedback.
James Mayes, head of A&T’s criminal justice program, said he
and other professors don’t have time to double as English
composition professors while also teaching classes.
Mayes, at Ussery’s urging, was willing to give Criterion a
shot. Three years later, he uses Criterion to grade his
students’ papers for writing, while he focuses on academic
content.
Organization issues
When I went back and looked more closely at Criterion’s
comments on my essay, I figured out the problem. The
computer took no issue with my grammar or usage.
But the real problem was in organization and development.
My essay started with broad statements about how gender
roles have shifted in recent decades, then reversed course
to offer counter-examples of how the more things have
changed, the more they’ve stayed the same.
The fourth paragraph of my essay was what we in journalism
call the “nut graf” — the paragraph that essentially
encapsulates the point of the story: “Look beneath the
surface, though, and the notion of simple and
straightforward change breaks down.”
This format, which might have worked OK for an op-ed piece,
violated the academic format for paper writing: Thesis
statement in first paragraph, followed by supporting
paragraphs that begin with clear topic sentences. I wrote my
last paper using that format — my college honors thesis — in
1992.
Criterion highlighted my introductory paragraph and asked,
“Is this part of your essay your introduction? In your
introduction, you should capture the reader’s interest,
provide background information about your topic, and present
your thesis sentence. Look in the Writer’s Handbook for ways
to improve your introduction.”
So there you have it. Criterion is from academia; Tim is
from journalism. We were destined for trouble from the
start.
That’s my story and I’m sticking to it. ( Courtesy:
charlotte.com )
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